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Classroom Support Policies

SmartRooms

SmartRoom orientations are provided by MDS and are required for all users who wish to take advantage of the audio-visual resources available in those facilities. The group representative who participates in the orientation becomes the 'key operator' for all group functions in that facility. Orientations typically last 10 minutes or less. To schedule an orientation, call 756-7198.

Multimedia Room - Support

Media Distribution Services (MDS) manages the Audio-Visual systems in Cal Poly's Multimedia rooms. Due to the advanced and changing features of these systems, and in order to provide for a successful experience, MDS requires each user to attend an orientation quarterly prior to use of the audio-visual resources available in the room. Contact MDS at 805-756-7198 to schedule an orientation appointment as far in advance as possible. Please refer to the notes and policies below.

  UNIVERSITY SCHEDULED CLASSES OTHER EVENTS
    Department
Sponsored or
Extended Education		 Clubs and  
Non-University Organizations
Scheduling Scheduled by University Scheduling Scheduled by University Scheduling or Continuing Education Scheduled by ASI
MM Rooms 03-213, 02-013, 10-124, 10-126, 34-227, 34-228 03-213, 34-227, 34-228 03-213 access only
System Orientation

READ ME		 Highly recommended
Faculty should contact MDS as soon as they obtain their classroom assignments.		 Required
For guest speakers, a department must designate a University faculty or staff member as the person trained on use of the system. READ ME		 Required
A club must designate a person to be trained on use of the system. Due to ongoing system upgrades, re-orientation is required quarterly. READ ME
System Access Available for any scheduled class Access to a room's audio/visual system is normally unavailable outside scheduled class hours unless prearranged through MDS. Access to a room's audio/visual system is normally unavailable outside scheduled class hours unless prearranged through MDS. Use of a room's installed computers is not included with the standard access, but is available for a fee. This includes PC-based DVD players and internet browsers.
Support Availability MDS provides On-Call assistance with the audio/visual systems:
8:00 AM to 8:00 PM Monday-Thursday,
8:00 AM - 5:00 PM Fridays, for the following rooms:
02-013, 03-213, 10-124, 10-126, 34-227, 34-228.
No weekend or holiday assistance is available		 On-call support is only available for non-functioning equipment during standard MDS staffed hours. A technician can be available in the room just prior to the event or as a system facilitator if arrangements are made with MDS at least 24-hours in advance. On-call support is available for non-functioning equipment during standard MDS staffed hours. A technician can be available in the room just prior to the event or as a system facilitator if arrangements are made with MDS at least 24-hours in advance. On-call support does not replace individual orientations.
Support and Usage Fees None On-Site System

Facilitation during class or conference:
$50.00/hr (Staff Member) $20.00/hr (Student Assistant)		 On-Call Support: None

'Just-in-time' Orientations or On-Site System Facilitation during meeting:
(One hour minimum)
$50.00/hr (Staff Member)
$20.00/hr (Student Assist.)

Installed Computer Use: $35.00/event

(No charge for user's notebook connection)

 

Multimedia Room Orientations

Multimedia room and equipment orientations are provided by MDS and are required for all users who wish to take advantage of the audio-visual resources available in those facilities. The group representative who participates in the orientation becomes the 'key operator' for all group functions in that facility. Orientations typically last 10 minutes or less.

To schedule an orientation, call 756-7198.

Important:

  1. To avoid technical support charges, requests for orientations must be made at least 48 hours prior to your group's event.
  2. 'Just-in-time' orientation requests immediately prior to group's meeting will be billed at the MDS hourly rate per Room Use Policy.
  3. If your group desires to use a notebook computer for your meeting, plan on bringing that notebook to the orientation for configuration and testing.
  4. While we will make a valiant attempt to integrate a users' personal or departmental notebook computer for classroom use, MDS technicians are not responsible for diagnosing a user's software application, media players or computer hardware.

Orientation topics typically covered:

  • System power-up and power-down
  • Microphone use **
  • Notebook computer video, audio and network connection
  • Portable audio/video player connections
  • Lighting control **
  • 35mm slide projection systems and controls **
  • VCR operation.

** Subject to availability